contact our team

Need help?

Have you checked our FAQs? Many common queries about the ban are answered here.

You can also see what other retailers are doing to prepare on our Instagram here.

If your question is not answered in the FAQs, please contact our dedicated team of specialists knowledgeable in the ban legislation, ranges of alternatives, and steps to prepare your business.

Businesses can call the National Retail Association at (9am to 5pm weekdays)

or email the team at